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National Seminar on Consumer Laws

Bengaluru, 23th March, 2019

Centre of Excellence on Consumer Laws, IFIM Law School and Online Consumer Mediation Centre (OCMC), National Law School of India University (NLSIU) jointly organised a National Seminar on “Deliberations on Consumer Laws Contemporary Issues and Challenges in Global Market on 23/03/2019 at IFIM Law School, BangaloreCentre of Excellence on Consumer Laws, IFIM Law School and Online Consumer Mediation Centre (OCMC), National Law School of India University (NLSIU) jointly organised a National Seminar on “Deliberations on Consumer Laws Contemporary Issues and Challenges in Global Market on 23/03/2019 at IFIM Law School, Bangalore

World Consumer Rights Day is celebrated on March 15 each year to spread awareness regarding consumer rights. It is an annual occasion for celebration and solidarity within the global consumer movement. It provides a platform to the international consumer movement to discuss and promote the basic rights of the consumers. All the stakeholders work worldwide to achieve global impact for consumers, it works on issues that affects buyers beyond national borders. Celebrating consumers day is a way to protect the rights of consumers and to ensure that they are not subjected to market abuse or social injustice that may undermine their rights.

Centre of Excellence on Consumer Laws, IFIM Law School in association with Online Consumer Mediation Centre (OCMC), NLSIU Bangalore celebrated the World Consumer Rights Day by organising a National Seminar on the theme “Deliberations on Consumer Laws: Contemporary Issues & Challenges in Global Market” on 23rd March, 2019 at IFIM Law School Bangalore.

The seminar was inaugurated by Justice N Kumar, Former Judge, High Court of Karnataka, Prof (Dr) R. Venkata Rao, Vice Chancellor, NLSIU, Bangalore and Prof. Arnaud Raynouard, Professor of Law, University Paris Dauphine, France.

Prof. (Dr.) Ashok. R. Patil, Director OCMC, NLSIU introduced the theme of World Consumer’s Rights Day and development of Consumer Law. He also welcomed the Chief Guest, Guest of Honour, panellist, participants and invitees. Also expressed on Acts like Drugs and Cosmetics Act, misleading advertisements and e-commerce and how it is misleading the consumers.

Justice N Kumar in his inaugural speech expressed his concern for the proper implementation of Consumer Protection Act, 1986 by state governments. He also suggested that proper training to the members and President of the Consumer Disputes Redressal Commissions shall be provided for smooth delivery of justice.

(Dr) R. Venkata Rao in his presidential address expressed views on how the development of technology has impacted the consumers in modern times, how consumers should face the challenges and solve it. Sir also touched upon the era of artificial intelligence but strongly believed that it can never replace a human mind and heart which is bound by emotions. Sir briefly talked about the theme of World Consumer Right day 2019 which is on Trusted smart products.

Prof. Arnaud Raynouard, gave us a brief outline on how policies in European Union is helping the countries to curb consumer exploitation.

Prof. (Dr) Avinash Dadhich, Principal IFIM Law School enlightened the participants about the various shortcomings faced by the consumers in today’s market. He expressed his views that it is only through deliberations and discussion that we can arrive at a concrete solution, he suggested. Dr. Avinash also expressed his heartfelt gratitude to OCMC, NLSIU for collaborating with Centre of Excellence on Consumer Laws, IFIM Law School. He thanked all the guests and wished success for the event!

The seminar embraced of six technical sessions on topics ranging from Medical Negligence, Misleading Advertisements, E-commerce, Consumer Protection Bill, 2018, Mediation and Consumer Disputes, Food Safety Product Liability and Service provider liability. 73 participants from across India participated in the Seminar, who presented their research paper’s in the different technical sessions.

The Technical Sessions was presided over by Prof. (Dr.) Anita Patil, Assistant Professor, NLSIU, Bangalore; Dr. Ravi Shankar, Mediator cum Senior Consultant; Ms. Shivani Dutta, Assistant Professor, IFIM Law School; Ms. Shaguftha Anjum, Assistant Professor, IFIM Law School; Dr. Aisha Sharfi Assistant Professor, IFIM Law School and Ms. Priyanka Chakraborty, Teaching Associate, NLSIU, Bangalore.